Office Support Clerk I

The Detroit Land Bank Authority is an equal opportunity employer. No applicant shall be discriminated against on the basis of race, religion, color, age, gender, national origin, disability, or other criteria prohibited by the City, State or Federal law.

To qualify for a job, an applicant must meet the education, training, experience and any applicable license or certificate requirement for the job position. It is the applicant’s responsibility to provide acceptable proof of their work record and history.

The Detroit Land Bank Authority Published: December 19, 2016
Job Type
Category

Description

GENERAL JOB SUMMARY

The Office Support performs a variety of clerical tasks in support of business operations within a department, and performs related duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Performs basic clerical tasks, such as systematically arranging letters, files, and other indexed documents according to an established system
  • Respond to requests for information; gathers appropriate forms and documents, researches for and copies documents
  • Schedule meetings
  • Copy and file paperwork
  • Ensure files are complete
  • Prepare and send outgoing mailings and packages
  • Type documents and correspondence
  • Photocopy, scan and fax documents
  • Operate office equipment and complete general office work
  • Sort and distribute mail
  • May complete data entry tasks
  • Help organize office activities
  • Support the reception desk, when necessary
  • Perform additional duties as directed by department leader

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

  • High school diploma or GED equivalent
  • One year of clerical experience, preferred
  • Knowledge of standard office principles and procedures
  • Knowledge of principles of telephone etiquette
  • Skill in using general office equipment such as telephones, fax, copiers, and computers
  • Good listening skills
  • Effective communication skills, both verbal and in written
  • Highly organized and follow instructions well with attention to detail
  • Must be a mission-driven individual with high personal integrity and a strong sense of public service to the residents of the City of Detroit
  • Basic proficiency in word processing, spreadsheet and database programs
  • Ability to work well alone or as a member of a team in a fast paced and demanding environment
  • Detroit residency, preferred

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit.  The employee is required to use hands to input, view and retrieve data from computers.  The employee is required to move and file paperwork, at times stacks of it.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

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